In recent years many innovative schools have begun a shift toward the use of educational technology. Even though your institution may be ready to make a similar transition, it’s not always clear where to start. Without a clear vision and wise counsel, such a shift can be time-consuming as well as costly.

In this guide you’ll find a simple, 5-step approach to deploying a digital education solution – from defining your preliminary goals to fully implementing your online education platform.

Define your goals

Discover what web-enabled education means for you.

Más información

Invest in access

Get proper internet connectivity, and learn how to scale and optimize it.

Más información

Build your team

Find the right people to make it happen.

Más información

Offer web tools

Customize and deploy education tools for students, staff, and teachers.

Más información

Manage change

Develop skills, spread the word, and monitor progress for continued improvements.

Más información

Define your goals

Entiende qué espera lograr la escuela al llevar la educación a la Web

Los educadores que lograron liderar un cambio tecnológico exitoso a menudo repiten el mantra: “empieza por aprender”. Una vez que hayas establecido objetivos válidos, tu escuela puede seleccionar las soluciones tecnológicas que mejoren sus posibilidades de éxito. Por ejemplo, ¿el énfasis está en mejorar las calificaciones de los exámenes? ¿El objetivo principal es mejorar la participación de los alumnos, tanto dentro como fuera de la escuela? Visita otras instituciones que consideres modelos a seguir. Dedica tiempo para entender sus objetivos y cómo lograron cumplirlos.

Establece tus necesidades de TI y considera usar tecnología de código abierto

Una vez que comprendas tus objetivos educativos, traza un mapa con los procesos necesarios y los requisitos de tecnología. A medida que estableces tus necesidades de TI, considera usar tecnología de código abierto para alcanzar tus objetivos. El acceso constante y confiable a la Web puede ayudar a que la enseñanza y el aprendizaje sean mucho más accesibles y colaborativos. Una plataforma de aprendizaje abierta en la Web difiere de las plataformas cerradas tradicionales porque:

  • Open
    Educational resources can easily be published, curated and shared by educators worldwide. This means access to the best content for everyone, on multiple devices.
  • Cost-effective
    High-quality resources are available globally and at the lowest costs.
  • Collaborative
    Your students, teachers, parents – and even “digital pen pals” – will be engaged by and enjoy new opportunities to learn from each other.

Ponte de acuerdo con las partes involucradas sobre las posibles ofertas de soluciones y los requisitos técnicos

Es importante identificar quién influye, de manera formal e informal, en la decisión de mejorar la educación de tu institución a través de la tecnología. Tal vez te interese reunirte con los directivos de la institución, con quien esté a cargo de TI o cualquier líder ejecutivo para conversar sobre la visión y las ofertas. Organiza todas las reuniones de seguimiento que hagan falta para asegurar el compromiso. Durante las reuniones te resultará útil repartir estos recursos especialmente diseñados para ayudar a las partes involucradas a entender la solución en la nube de Google for Education:

  • Briefing sheet
    The sheet offers a printable overview of getting education online.
  • Case studies
    Highlight the impact Google for Education has made for schools in your region.

Determina los sistemas y las capacidades actuales de tu escuela

¿Cómo se compara tu escuela en el presente con su potencial en línea? Antes de seguir adelante, debes tener en claro lo siguiente:

  • Technical readiness
    The school engagement due diligence form is a questionnaire that will help you assess the current status of your school’s Internet access. This document captures the decision-making process, information about all of your users, the status of your existing infrastructure, and your future plans for infrastructure augmentation.
  • Staff readiness
    Are your teachers excited about improving learning with technology and access? This Hopes and Fears activity from Richland Two School District is a good model for a survey you could send to your staff to gauge how they are feeling, and whether they foresee any challenges with the deployment of a technology solution.

Comprende el trabajo que se deberá realizar

Una cosa es decir que vamos migrar a una solución educativa en línea, y otra es arremangarse y hacerlo. Encuentra una gran cantidad de recursos y métodos invaluables para alcanzar el éxito:

  • Project plan samples
    These templates will help you define, plan, and manage your digital transformation, from start to finish.

Invest in access

The most exciting, leading-edge technologies will falter if your school lacks sufficient power under the hood. Is your institution ready to support a 21st-century teaching and learning environment?


This section provides guidance on building a campus-wide Internet infrastructure that will support cloud-based services and other applications. For more details, refer to the Google for Education – access infrastructure guide; here you can learn about the elements of access that need to be considered, the standards required to create a functional network, and simple steps to follow when deploying your new infrastructure.

Entiende las necesidades de infraestructura

To assess your needs, it’s helpful to first complete the school engagement due diligence form As you’re doing so, carefully consider:

Actualiza tu conectividad a Internet para tener la mejor experiencia web posible.

Administrar la red de la escuela con más eficiencia puede crear una mejor experiencia para todos los usuarios. Tener un acceso exclusivo para socios puede ayudarte a optimizar la infraestructura a través de lo siguiente:

  • Bandwidth management
    Depending on your needs and network capacity, you can set caps and rules to allocate the best levels for students and teachers (e.g., to allow for email capability, video streaming, or live classroom collaboration).

    To determine the minimum bandwidth needed, refer to the Education – access infrastructure guide
  • Network access and control
    As much as possible, endeavor to balance a strong method of authentication setting that protects the network with a convenient, user-friendly interface to get online.

    Review (and remove) any potential restrictions to the physical access of your computer labs, thereby ensuring that your school can offer an optimal experience to students and teachers alike.
  • Network monitoring
    Freeware tools, such as Cacti and SmokePing MRTG, can be used for network visibility, and to notify your IT admins if problems arise with any networking equipment. This will ensure a quality experience for all users. Implement LAN and WiFi solutions to promote online learning anytime, anywhere

Implementar soluciones LAN y Wi-Fi para promover el aprendizaje en línea en cualquier momento y lugar

Usa la Guía de acceso a la infraestructura de Google for Education para determinar si una solución LAN o Wi-Fi con cables es apropiada para tu escuela y para analizar tus necesidades de ancho de banda de Internet. Luego, administra tu inversión en ancho de banda con el software y la infraestructura de administración de red apropiada, como los servidores de caché y proxy.

Build your team

Llevar la educación al mundo digital requiere un equipo dedicado en tu escuela. ¿Quiénes son los mejores candidatos, con más energía y experiencia, para esta tarea? Aquí tienes un atajo para identificar al "equipo soñado" para tu escuela.

Create an internal support team

Este grupo proporcionará asesoramiento e impulsará el éxito continuado de la solución después de la implementación:

  • The decision maker
    The decision maker provides high-level support, guidance, and sign-off on key decisions and major purchases for your school. This is typically your IT director, your school’s president, or the leader of a sponsoring institution.
  • The budget holder
    The budget holder is an internal or external financial sponsor of the project.
  • Administradores
    Administrators are typically members of your school’s ICT department, and are responsible for managing your solution once it’s been deployed.
  • Advocates
    Advocates will mostly be your teachers and staff, but may include some students. They will own the process of helping new users adopt the solution, and integrate it into their daily activities. Advocates also will be responsible for conducting user training.

Reunir a un equipo de implementación:

The deployment team provides technical expertise, and will drive the implementation of your solution. Many schools have successfully recruited a mix of internal staff and external partners to assist with everything from conducting the initial evaluation to setting up and managing the transition.

At a number of schools, the following deployment team structure has proved successful:

  • Project Manager
    Project Manager manages the stakeholders and oversees the project from start to finish.
  • Change Manager
    Change Manager drives adoption within the organization.
  • Access Partners
    Access Partners install or upgrade infrastructure to provide Internet access for schools, and help manage their bandwidth and WiFi efficiently. They also provide LAN and WiFi expertise to help clients get the most from their wireless networks. Access partners may include ISPs when schools need a “last-mile” bandwidth setup.
  • Tools Partners
    Tools Partners help schools with the deployment of web tools. Apps deployment specialists – typically experienced IT service companies – assist with the initial diagnostic evaluation, manage the setup of Apps and the transition process, and then provide ongoing support.
  • Skills Partners
    Skills Partners provide training in online skills and Google for Education tools. Additionally, they develop a customized professional development plan to meet your school’s needs.

También es muy importante (y suele ser un reto) identificar a los socios externos ideales. Para asegurarte de colaborar con las personas adecuadas y tener siempre presente lo mejor para tu escuela debes hacer lo siguiente:

  • Understand the skills and qualifications you need for your deployment team
    Guide to onboarding partners – Here you’ll find helpful tips on how to bring Google for Education partners onboard.
  • Carefully assess the capabilities of potential candidates
    Partner criteria assessment form template – You can use this sample form to determine if your prospective partner has the capabilities needed to provide your solution.
  • Sign off on the specific services the partner will provide
    Sample SOW for G Suite deployment services – This sample Statement of Work clearly defines the scope of work, and what your expectations are for your partners.

Offer web tools

Today’s students are increasingly showing a preference for an always-on, always connected environment for work and play. Ideally, your delivery of educational content should reflect that growing preference, with an engaging, digital curriculum.

Your new web tools should be directly relevant to each user’s needs, and practical (as well as hassle-free) for them to employ. The tools should also align with the school’s core processes and existing systems. By working with teachers and staff, including the ICT director, you can address some of your school’s challenges – including the need to perform time-consuming administrative tasks, and grade tests and papers by hand – and show how they can be overcome with automated, efficient web tools.

In many countries, a wide range of local content and resources are already available to universities and schools. By leveraging these web-enabled instructional tools, you can reduce IT costs, help overcome physical barriers to education, and better engage all of your students.

Desbloquear el potencial del aprendizaje basado en la Web

Para tener en cuenta durante la implementación:

  • Deploy web tools in phases
    You don’t have to dive into the deep end immediately; it’s easiest (and wisest) to plan your digital deployment in smaller, more manageable steps. For more information, refer to the technical transition guide
  • Set up a portal for distributing accounts/password
    The distribution of accounts/passwords should be automated and seamless. Many schools create a portal where users can quickly and easily sign up for an Apps account and receive a temporary password.
  • Develop an automated password reset policy
    Users – especially overworked, stressed-out students – can (and do) forget their passwords. The simplest solution is to have all users provide a password recovery email and phone number during the initial activation of their account, so that password reset requests need not be directed to a helpdesk. You can further reduce your helpdesk’s workload by routing the password retrieval process through the portal set up to distribute accounts and passwords (described above).

More and more schools are enabling web-based learning through G Suite. Here are a few case studies highlighting the challenges several schools have faced recently, as well as some of the benefits they have enjoyed:

  • In Bangkok, Thailand, Mattayomwatnairong Schools adopted G Suite for Education to enable web-based learning for their K-12 students. As a result, students were able to continue their education with fewer disruptions, even when schools were closed during such crisis situations as floods or protests. Watch video
  • The Municipality of Vicente López (MVL) is a school district in Buenos Aires, Argentina that provides educational instruction to more than 3,600 students. Prior to adopting a web-based solution, access to content was restricted to on-site computer labs. But now with G Suite, students and teachers can access content anywhere, on any device, enabling them to become active content consumers (and producers). The improved quality of instructional content – combined with more channels for collaboration – engages students, facilitates self-directed study, and makes students more receptive to feedback from their teachers and classmates. Watch video
  • At India’s Birla Institute of Technology and Science (BITS) in Pilani, administrators observed several immediate benefits following the university-wide deployment of G Suite. Their old server had limited storage capacity, which frequently caused emails to bounce back and made communication difficult. But post-deployment of Apps, the university’s enhanced storage capabilities enabled increased academic collaboration while delivering savings in both capital and operational expenditures. University users – especially off-campus students – have benefited from using Apps to facilitate collaboration, particularly the tools that allow them to share video files, record lectures, and present slides. Read case study (PDF)
  • Petra Christian University in Indonesia reduced time and money spent on valuable IT resources with a stable communication platform: G Suite. Their legacy server-based systems had been costly, insecure, and unstable. With every power outage, the on-premise mail servers crashed and required excessive maintenance. Now these resources are deployed by developing internal apps that will continue to improve education at Petra. Read case study (PDF)

For more information on deploying G Suite for Education, refer to the G Suite for Education deployment guide – a step-by-step outline for completing the technical aspects of your deployment. This guide also includes relevant help-center articles and videos.

Integrar tu solución

It’s not enough to simply deploy web-based tools. You must make sure they are relevant by integrating them with your school’s day-to-day activities, as well as your third-party software and existing legacy systems. Use Section B of the school engagement due diligence form to help identify core processes to integrate. We recommend connecting G Suite to a Single Sign-On server, so that users can access all internal tools with a single username and password. Many schools also integrate G Suite with learning platforms such as Moodle and Blackbird. For more details, refer to G Suite integration with third-party systems.

These universities have successfully integrated G Suite for Education into their existing educational systems and processes:

  • Université Cadi Ayyad, Morocco, deployed G Suite accounts as their main authentication platform. Students and staff use their Google accounts to access the Internet over the university WiFi. They also use their accounts to access the university intranet, which was built using Google sites and G Suite scripts. Now students can easily access course material, request transcripts, receive their grades, and log onto the university’s eLearning platform.
  • La Universidad de Agricultura y Tecnología (Jomo Kenyatta University of Agriculture and Technology, JKUAT), en Kenia, transformó sus servicios universitarios gracias al Correo, el Calendario y Drive para publicar programas de lecciones, materiales de los cursos, tutoriales e investigaciones. También administraron sus solicitudes de usuarios y las autorizaciones con los Formularios de Google. Leer el caso de éxito (PDF)
  • La Universidad Tecnológica de Ladoke Akintola, en Nigeria, simplificó todas sus tareas administrativas, como pagar los sueldos, las inscripciones a los cursos y la entrega de resultados a través Google Apps. Además, la universidad pasó a un modelo de "administración sin papel", en el que todas las operaciones, actividades y producciones son digitales. Gracias a la integración con Google Apps, ahora es posible aprender en línea. Leer el caso de éxito (PDF)

Our process integration with G Suite for Education document outlines other ways in which Apps have been used successfully. For custom integration of your solution with our APIs, please visit the G Suite API website.

Manage change

Desarrollar habilidades

Mover contenido a la Web no debe ser la única meta de tu equipo de TI. Todas las partes interesadas en la escuela deben sentirse cómodas y familiarizadas con las herramientas digitales que hacen posible el cambio.

  • Administradores
    Administrators should be actively involved in the initial setup of the web tools, so they’ll have the ability to troubleshoot any problems that may arise. Once the solution has been deployed, this group should receive training on provisioning and managing accounts. Visit the G Suite Support Site for more details.
  • Users/trainers
    Users/Trainers will build excitement by demonstrating how the products can be used (and the advantages of doing so). As dedicated trainers, they will drive the adoption of the new solution. Check out the Google for Education Learning Center for training resources.
  • All other constituents
    All Other Constituents can be ready to offer training on basic web skills as needed with Google Web Academy, a program that provides educational resources and certifications to students and professionals.

Si necesitas un instructor certificado que vaya a tu escuela, visita el Directorio de capacitadores de Education. Para obtener información sobre cómo convertirte en un Educador o Instructor de Google, visita el Centro de aprendizaje.

Divúlgalo

Success breeds success – and your school’s will continue to inspire your faculty and staff, as well as other teams at other schools. Don’t be shy about sharing what worked (and what didn’t).

Here’s how innovative schools have promoted their move to a cloud-based education:

  • Hosting a rollout event
    Many schools that launched G Suite for Education have hosted a “Go Google” event. Designed to encourage student sign-ups and continued use, the itinerary consists of discussions highlighting why the school decided to go Google, and the benefits the school expects to see post-transition.

    To get you started, here’s a sample schedule of an event.
  • Promociona el cambio a través de varios canales de comunicación en la escuela, como comunicados de prensa o correos electrónicos automáticos.

Consulta nuestra guía de administración de cambios para obtener logotipos y plantillas de comunicación para promocionar Google en tu institución y en toda la comunidad.

Administrar la solución

Felicitaciones. Ya comenzaste a cambiarte a la educación en línea, y eso no es algo menor. Pero todavía queda un desafío importante, asegurarte de que el camino que tomaste sea claro y accesible para los demás. Puedes continuar facilitando la educación y el aprendizaje dinámico de esta forma:

  • Identificar nuevas maneras de integrar las herramientas basadas en la Web con los sistemas de tu escuela, sin dejar de aprovechar el impulso y maximizar los beneficios:
    • Adapta los Indicadores Clave de Desempeño (Key Performance Indicator, KPI) a los requisitos y objetivos específicos de tu escuela.
    • Supervisa el uso constantemente.
    • Realiza capacitaciones continuas para tu equipo de TI, el personal, los profesores y los alumnos.
    • Asegúrate de que los usuarios encuentren y sigan el contenido en línea local.
  • Crear comunidades de usuarios y foros para el aprendizaje colaborativo y el intercambio de habilidades:
    • Realiza eventos comunitarios con las escuelas vecinas, los padres y otras personas para explicarles los beneficios de la educación en línea, y para que adquieran algunas de las habilidades básicas.
    • Crea foros en línea para compartir información y debatir.
    • Identifica los canales y los recursos de la comunidad para aumentar la adopción de las herramientas web y ampliar la comunidad de Google for Education. Obtén más información sobre los programas comunitarios de Google for Education en edu.google.com/resources/programs/.
  • Supervisar el rendimiento para asegurar el éxito a largo plazo:
    • Para incrementar la frecuencia de uso, determina tu porcentaje de usuarios activos.
    • For G Suite, look at the total number of Apps licenses vs. the number of 30-day active Apps licenses. An analysis is available on the “user behavior reports” of the admin console dashboard.
    • Evalúa con cuidado el impacto de las herramientas en línea sobre los resultados de los exámenes o el éxito académico en general. Como siempre, haz correr la voz.

Descripción general

In recent years many innovative schools have begun a shift toward the use of educational technology. Even though your institution may be ready to make a similar transition, it’s not always clear where to start. Without a clear vision and wise counsel, such a shift can be time-consuming as well as costly.

In this guide you’ll find a simple, 5-step approach to deploying a digital education solution – from defining your preliminary goals to fully implementing your online education platform.

Define your goals

Discover what web-enabled education means for you.

Más información

Invest in access

Get proper internet connectivity, and learn how to scale and optimize it.

Más información

Build your team

Find the right people to make it happen.

Más información

Offer web tools

Customize and deploy education tools for students, staff, and teachers.

Más información

Manage change

Develop skills, spread the word, and monitor progress for continued improvements.

Más información

Define your goals

Define your goals

Entiende qué espera lograr la escuela al llevar la educación a la Web

Los educadores que lograron liderar un cambio tecnológico exitoso a menudo repiten el mantra: “empieza por aprender”. Una vez que hayas establecido objetivos válidos, tu escuela puede seleccionar las soluciones tecnológicas que mejoren sus posibilidades de éxito. Por ejemplo, ¿el énfasis está en mejorar las calificaciones de los exámenes? ¿El objetivo principal es mejorar la participación de los alumnos, tanto dentro como fuera de la escuela? Visita otras instituciones que consideres modelos a seguir. Dedica tiempo para entender sus objetivos y cómo lograron cumplirlos.

Establece tus necesidades de TI y considera usar tecnología de código abierto

Una vez que comprendas tus objetivos educativos, traza un mapa con los procesos necesarios y los requisitos de tecnología. A medida que estableces tus necesidades de TI, considera usar tecnología de código abierto para alcanzar tus objetivos. El acceso constante y confiable a la Web puede ayudar a que la enseñanza y el aprendizaje sean mucho más accesibles y colaborativos. Una plataforma de aprendizaje abierta en la Web difiere de las plataformas cerradas tradicionales porque:

  • Open
    Educational resources can easily be published, curated and shared by educators worldwide. This means access to the best content for everyone, on multiple devices.
  • Cost-effective
    High-quality resources are available globally and at the lowest costs.
  • Collaborative
    Your students, teachers, parents – and even “digital pen pals” – will be engaged by and enjoy new opportunities to learn from each other.

Ponte de acuerdo con las partes involucradas sobre las posibles ofertas de soluciones y los requisitos técnicos

Es importante identificar quién influye, de manera formal e informal, en la decisión de mejorar la educación de tu institución a través de la tecnología. Tal vez te interese reunirte con los directivos de la institución, con quien esté a cargo de TI o cualquier líder ejecutivo para conversar sobre la visión y las ofertas. Organiza todas las reuniones de seguimiento que hagan falta para asegurar el compromiso. Durante las reuniones te resultará útil repartir estos recursos especialmente diseñados para ayudar a las partes involucradas a entender la solución en la nube de Google for Education:

  • Briefing sheet
    The sheet offers a printable overview of getting education online.
  • Case studies
    Highlight the impact Google for Education has made for schools in your region.

Determina los sistemas y las capacidades actuales de tu escuela

¿Cómo se compara tu escuela en el presente con su potencial en línea? Antes de seguir adelante, debes tener en claro lo siguiente:

  • Technical readiness
    The school engagement due diligence form is a questionnaire that will help you assess the current status of your school’s Internet access. This document captures the decision-making process, information about all of your users, the status of your existing infrastructure, and your future plans for infrastructure augmentation.
  • Staff readiness
    Are your teachers excited about improving learning with technology and access? This Hopes and Fears activity from Richland Two School District is a good model for a survey you could send to your staff to gauge how they are feeling, and whether they foresee any challenges with the deployment of a technology solution.

Comprende el trabajo que se deberá realizar

Una cosa es decir que vamos migrar a una solución educativa en línea, y otra es arremangarse y hacerlo. Encuentra una gran cantidad de recursos y métodos invaluables para alcanzar el éxito:

  • Project plan samples
    These templates will help you define, plan, and manage your digital transformation, from start to finish.

Invest in access

Invest in access

The most exciting, leading-edge technologies will falter if your school lacks sufficient power under the hood. Is your institution ready to support a 21st-century teaching and learning environment?


This section provides guidance on building a campus-wide Internet infrastructure that will support cloud-based services and other applications. For more details, refer to the Google for Education – access infrastructure guide; here you can learn about the elements of access that need to be considered, the standards required to create a functional network, and simple steps to follow when deploying your new infrastructure.

Entiende las necesidades de infraestructura

To assess your needs, it’s helpful to first complete the school engagement due diligence form As you’re doing so, carefully consider:

Actualiza tu conectividad a Internet para tener la mejor experiencia web posible.

Administrar la red de la escuela con más eficiencia puede crear una mejor experiencia para todos los usuarios. Tener un acceso exclusivo para socios puede ayudarte a optimizar la infraestructura a través de lo siguiente:

  • Bandwidth management
    Depending on your needs and network capacity, you can set caps and rules to allocate the best levels for students and teachers (e.g., to allow for email capability, video streaming, or live classroom collaboration).

    To determine the minimum bandwidth needed, refer to the Education – access infrastructure guide
  • Network access and control
    As much as possible, endeavor to balance a strong method of authentication setting that protects the network with a convenient, user-friendly interface to get online.

    Review (and remove) any potential restrictions to the physical access of your computer labs, thereby ensuring that your school can offer an optimal experience to students and teachers alike.
  • Network monitoring
    Freeware tools, such as Cacti and SmokePing MRTG, can be used for network visibility, and to notify your IT admins if problems arise with any networking equipment. This will ensure a quality experience for all users. Implement LAN and WiFi solutions to promote online learning anytime, anywhere

Implementar soluciones LAN y Wi-Fi para promover el aprendizaje en línea en cualquier momento y lugar

Usa la Guía de acceso a la infraestructura de Google for Education para determinar si una solución LAN o Wi-Fi con cables es apropiada para tu escuela y para analizar tus necesidades de ancho de banda de Internet. Luego, administra tu inversión en ancho de banda con el software y la infraestructura de administración de red apropiada, como los servidores de caché y proxy.

Build your team

Build your team

Llevar la educación al mundo digital requiere un equipo dedicado en tu escuela. ¿Quiénes son los mejores candidatos, con más energía y experiencia, para esta tarea? Aquí tienes un atajo para identificar al "equipo soñado" para tu escuela.

Create an internal support team

Este grupo proporcionará asesoramiento e impulsará el éxito continuado de la solución después de la implementación:

  • The decision maker
    The decision maker provides high-level support, guidance, and sign-off on key decisions and major purchases for your school. This is typically your IT director, your school’s president, or the leader of a sponsoring institution.
  • The budget holder
    The budget holder is an internal or external financial sponsor of the project.
  • Administradores
    Administrators are typically members of your school’s ICT department, and are responsible for managing your solution once it’s been deployed.
  • Advocates
    Advocates will mostly be your teachers and staff, but may include some students. They will own the process of helping new users adopt the solution, and integrate it into their daily activities. Advocates also will be responsible for conducting user training.

Reunir a un equipo de implementación:

The deployment team provides technical expertise, and will drive the implementation of your solution. Many schools have successfully recruited a mix of internal staff and external partners to assist with everything from conducting the initial evaluation to setting up and managing the transition.

At a number of schools, the following deployment team structure has proved successful:

  • Project Manager
    Project Manager manages the stakeholders and oversees the project from start to finish.
  • Change Manager
    Change Manager drives adoption within the organization.
  • Access Partners
    Access Partners install or upgrade infrastructure to provide Internet access for schools, and help manage their bandwidth and WiFi efficiently. They also provide LAN and WiFi expertise to help clients get the most from their wireless networks. Access partners may include ISPs when schools need a “last-mile” bandwidth setup.
  • Tools Partners
    Tools Partners help schools with the deployment of web tools. Apps deployment specialists – typically experienced IT service companies – assist with the initial diagnostic evaluation, manage the setup of Apps and the transition process, and then provide ongoing support.
  • Skills Partners
    Skills Partners provide training in online skills and Google for Education tools. Additionally, they develop a customized professional development plan to meet your school’s needs.

También es muy importante (y suele ser un reto) identificar a los socios externos ideales. Para asegurarte de colaborar con las personas adecuadas y tener siempre presente lo mejor para tu escuela debes hacer lo siguiente:

  • Understand the skills and qualifications you need for your deployment team
    Guide to onboarding partners – Here you’ll find helpful tips on how to bring Google for Education partners onboard.
  • Carefully assess the capabilities of potential candidates
    Partner criteria assessment form template – You can use this sample form to determine if your prospective partner has the capabilities needed to provide your solution.
  • Sign off on the specific services the partner will provide
    Sample SOW for G Suite deployment services – This sample Statement of Work clearly defines the scope of work, and what your expectations are for your partners.

Offer web tools

Offer web tools

Today’s students are increasingly showing a preference for an always-on, always connected environment for work and play. Ideally, your delivery of educational content should reflect that growing preference, with an engaging, digital curriculum.

Your new web tools should be directly relevant to each user’s needs, and practical (as well as hassle-free) for them to employ. The tools should also align with the school’s core processes and existing systems. By working with teachers and staff, including the ICT director, you can address some of your school’s challenges – including the need to perform time-consuming administrative tasks, and grade tests and papers by hand – and show how they can be overcome with automated, efficient web tools.

In many countries, a wide range of local content and resources are already available to universities and schools. By leveraging these web-enabled instructional tools, you can reduce IT costs, help overcome physical barriers to education, and better engage all of your students.

Desbloquear el potencial del aprendizaje basado en la Web

Para tener en cuenta durante la implementación:

  • Deploy web tools in phases
    You don’t have to dive into the deep end immediately; it’s easiest (and wisest) to plan your digital deployment in smaller, more manageable steps. For more information, refer to the technical transition guide
  • Set up a portal for distributing accounts/password
    The distribution of accounts/passwords should be automated and seamless. Many schools create a portal where users can quickly and easily sign up for an Apps account and receive a temporary password.
  • Develop an automated password reset policy
    Users – especially overworked, stressed-out students – can (and do) forget their passwords. The simplest solution is to have all users provide a password recovery email and phone number during the initial activation of their account, so that password reset requests need not be directed to a helpdesk. You can further reduce your helpdesk’s workload by routing the password retrieval process through the portal set up to distribute accounts and passwords (described above).

More and more schools are enabling web-based learning through G Suite. Here are a few case studies highlighting the challenges several schools have faced recently, as well as some of the benefits they have enjoyed:

  • In Bangkok, Thailand, Mattayomwatnairong Schools adopted G Suite for Education to enable web-based learning for their K-12 students. As a result, students were able to continue their education with fewer disruptions, even when schools were closed during such crisis situations as floods or protests. Watch video
  • The Municipality of Vicente López (MVL) is a school district in Buenos Aires, Argentina that provides educational instruction to more than 3,600 students. Prior to adopting a web-based solution, access to content was restricted to on-site computer labs. But now with G Suite, students and teachers can access content anywhere, on any device, enabling them to become active content consumers (and producers). The improved quality of instructional content – combined with more channels for collaboration – engages students, facilitates self-directed study, and makes students more receptive to feedback from their teachers and classmates. Watch video
  • At India’s Birla Institute of Technology and Science (BITS) in Pilani, administrators observed several immediate benefits following the university-wide deployment of G Suite. Their old server had limited storage capacity, which frequently caused emails to bounce back and made communication difficult. But post-deployment of Apps, the university’s enhanced storage capabilities enabled increased academic collaboration while delivering savings in both capital and operational expenditures. University users – especially off-campus students – have benefited from using Apps to facilitate collaboration, particularly the tools that allow them to share video files, record lectures, and present slides. Read case study (PDF)
  • Petra Christian University in Indonesia reduced time and money spent on valuable IT resources with a stable communication platform: G Suite. Their legacy server-based systems had been costly, insecure, and unstable. With every power outage, the on-premise mail servers crashed and required excessive maintenance. Now these resources are deployed by developing internal apps that will continue to improve education at Petra. Read case study (PDF)

For more information on deploying G Suite for Education, refer to the G Suite for Education deployment guide – a step-by-step outline for completing the technical aspects of your deployment. This guide also includes relevant help-center articles and videos.

Integrar tu solución

It’s not enough to simply deploy web-based tools. You must make sure they are relevant by integrating them with your school’s day-to-day activities, as well as your third-party software and existing legacy systems. Use Section B of the school engagement due diligence form to help identify core processes to integrate. We recommend connecting G Suite to a Single Sign-On server, so that users can access all internal tools with a single username and password. Many schools also integrate G Suite with learning platforms such as Moodle and Blackbird. For more details, refer to G Suite integration with third-party systems.

These universities have successfully integrated G Suite for Education into their existing educational systems and processes:

  • Université Cadi Ayyad, Morocco, deployed G Suite accounts as their main authentication platform. Students and staff use their Google accounts to access the Internet over the university WiFi. They also use their accounts to access the university intranet, which was built using Google sites and G Suite scripts. Now students can easily access course material, request transcripts, receive their grades, and log onto the university’s eLearning platform.
  • La Universidad de Agricultura y Tecnología (Jomo Kenyatta University of Agriculture and Technology, JKUAT), en Kenia, transformó sus servicios universitarios gracias al Correo, el Calendario y Drive para publicar programas de lecciones, materiales de los cursos, tutoriales e investigaciones. También administraron sus solicitudes de usuarios y las autorizaciones con los Formularios de Google. Leer el caso de éxito (PDF)
  • La Universidad Tecnológica de Ladoke Akintola, en Nigeria, simplificó todas sus tareas administrativas, como pagar los sueldos, las inscripciones a los cursos y la entrega de resultados a través Google Apps. Además, la universidad pasó a un modelo de "administración sin papel", en el que todas las operaciones, actividades y producciones son digitales. Gracias a la integración con Google Apps, ahora es posible aprender en línea. Leer el caso de éxito (PDF)

Our process integration with G Suite for Education document outlines other ways in which Apps have been used successfully. For custom integration of your solution with our APIs, please visit the G Suite API website.

Manage change

Manage change

Desarrollar habilidades

Mover contenido a la Web no debe ser la única meta de tu equipo de TI. Todas las partes interesadas en la escuela deben sentirse cómodas y familiarizadas con las herramientas digitales que hacen posible el cambio.

  • Administradores
    Administrators should be actively involved in the initial setup of the web tools, so they’ll have the ability to troubleshoot any problems that may arise. Once the solution has been deployed, this group should receive training on provisioning and managing accounts. Visit the G Suite Support Site for more details.
  • Users/trainers
    Users/Trainers will build excitement by demonstrating how the products can be used (and the advantages of doing so). As dedicated trainers, they will drive the adoption of the new solution. Check out the Google for Education Learning Center for training resources.
  • All other constituents
    All Other Constituents can be ready to offer training on basic web skills as needed with Google Web Academy, a program that provides educational resources and certifications to students and professionals.

Si necesitas un instructor certificado que vaya a tu escuela, visita el Directorio de capacitadores de Education. Para obtener información sobre cómo convertirte en un Educador o Instructor de Google, visita el Centro de aprendizaje.

Divúlgalo

Success breeds success – and your school’s will continue to inspire your faculty and staff, as well as other teams at other schools. Don’t be shy about sharing what worked (and what didn’t).

Here’s how innovative schools have promoted their move to a cloud-based education:

  • Hosting a rollout event
    Many schools that launched G Suite for Education have hosted a “Go Google” event. Designed to encourage student sign-ups and continued use, the itinerary consists of discussions highlighting why the school decided to go Google, and the benefits the school expects to see post-transition.

    To get you started, here’s a sample schedule of an event.
  • Promociona el cambio a través de varios canales de comunicación en la escuela, como comunicados de prensa o correos electrónicos automáticos.

Consulta nuestra guía de administración de cambios para obtener logotipos y plantillas de comunicación para promocionar Google en tu institución y en toda la comunidad.

Administrar la solución

Felicitaciones. Ya comenzaste a cambiarte a la educación en línea, y eso no es algo menor. Pero todavía queda un desafío importante, asegurarte de que el camino que tomaste sea claro y accesible para los demás. Puedes continuar facilitando la educación y el aprendizaje dinámico de esta forma:

  • Identificar nuevas maneras de integrar las herramientas basadas en la Web con los sistemas de tu escuela, sin dejar de aprovechar el impulso y maximizar los beneficios:
    • Adapta los Indicadores Clave de Desempeño (Key Performance Indicator, KPI) a los requisitos y objetivos específicos de tu escuela.
    • Supervisa el uso constantemente.
    • Realiza capacitaciones continuas para tu equipo de TI, el personal, los profesores y los alumnos.
    • Asegúrate de que los usuarios encuentren y sigan el contenido en línea local.
  • Crear comunidades de usuarios y foros para el aprendizaje colaborativo y el intercambio de habilidades:
    • Realiza eventos comunitarios con las escuelas vecinas, los padres y otras personas para explicarles los beneficios de la educación en línea, y para que adquieran algunas de las habilidades básicas.
    • Crea foros en línea para compartir información y debatir.
    • Identifica los canales y los recursos de la comunidad para aumentar la adopción de las herramientas web y ampliar la comunidad de Google for Education. Obtén más información sobre los programas comunitarios de Google for Education en edu.google.com/resources/programs/.
  • Supervisar el rendimiento para asegurar el éxito a largo plazo:
    • Para incrementar la frecuencia de uso, determina tu porcentaje de usuarios activos.
    • For G Suite, look at the total number of Apps licenses vs. the number of 30-day active Apps licenses. An analysis is available on the “user behavior reports” of the admin console dashboard.
    • Evalúa con cuidado el impacto de las herramientas en línea sobre los resultados de los exámenes o el éxito académico en general. Como siempre, haz correr la voz.